Free walking tour durch Barrio Puerto, wo Valparaíso geboren wurde.

Unfortunately we were very disappointed as the tour didn‘t hold what it promised. We should visit: Barrio Puerto & Matriz, Cerro Concepitión, Alegre and Cordillera. We joined the tour because of the port area and Cordillera (had a tour in Conceprión and Alegre the day before). What we visited was one gallery near plaza sotomayor and Cerro Conceprión. That‘s it. No Barrio puerto, no Matriz, no Cerro Cordillera. Maybe we were just unlucky with the guide because she is very new. Please go to all the places of the tour, not only 4 out of 19. Don‘t talk for 20 minutes in one place as nobody can listen that long. I‘m sorry to say Carla, but you should improve your english first. We‘re not nativ english speakers but even for us it was hard to follow because of the many problems of finding words and „ehm“ being every second word. When you will be more fluent and comfortable in english, try again and you will be able to concentrate on the tour and not the language. Bring in some joke, quiz, whatever to make it more entertaining.

Dear Sara, Thank you for your feedback regarding your recent tour experience. I’m glad to hear you were able to visit some parts of Barrio Puerto, including the La Escala Art Gallery, which is accessible only through the café. However, I understand your disappointment with the limited exploration of Barrio Puerto and Cerro Cordillera. On Mondays, many places in Barrio Puerto are closed, including parts of the Mercado Puerto, which can affect what we can show you. Additionally, our guide was new, and while she did her best to provide information, I understand that the noise from the concert at Plaza Sotomayor made it difficult to hear. I’d also like to mention that on a free tour, guests always have the option to leave the group if they prefer to explore on their own. You can also request the itinerary at the beginning of the tour to ensure it aligns with your expectations. We truly appreciate your suggestions about improving the tour's engagement and pacing, as well as the guide’s language skills. We’re always looking for ways to enhance the experience for our guests. Thank you for sharing your thoughts, and we hope you’ll consider joining us again in the future. Best regards, Cristian U.

Hi We noticed that you recently gave our free walking tour a low rating. We're sorry to hear that you didn't have a good experience, and we'd like to learn more about what we can do to improve. Unfortunately, since you didn't leave any comments, we're not sure what specifically you didn't like about the tour. If you're willing to share more details with us, we would really appreciate it. You can email us at [email protected] We take all feedback very seriously, and we're always looking for ways to improve our tours. Your input will help us make our tours better for future participants. Thank you for your time. Sincerely, The team.

Thank you for taking the time to leave a review of our free walking tour. We're sorry to hear that you didn't have the experience you were hoping for. We understand that everyone has different expectations, and we always strive to be as transparent as possible about what our tours entail. Our free tours are designed to be a budget-friendly option for travelers who want to get an overview of the city and learn a bit about its history and culture. We keep our groups small to ensure that everyone has a chance to ask questions and interact with the guide. However, it's important to keep in mind that free tours are by their nature limited in terms of the amount of time and attention that the guide can give to each individual participant. If you're looking for a more personalized experience, we would recommend booking a private tour. This would give you the opportunity to tailor the tour to your specific interests and have more one-on-one time with the guide. We hope you'll consider giving us another try in the future. Sincerely, The team.