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I have to be totally honest here, the tour wasn't what we expected at all. Carlos seemed to lack a lot of enthusiasm from the beginning. We were the only two that took the tour, and although he knew a lot about Cartagena's history, the tour lacked enthusiasm and his English really wasn't the best. At the beginning of the tour he told us we needed to be generous which to be honest is a lot to ask for a free tour. He also asked us to tell the police he was our friend if they approached us. At the end of the tour we told him we were on a budget and gave him what we give on all other tours but he really didn't seem happy with that and told us this was his living. Overall I think he needs a little more time to practise with English and the tour itself, Also he needs to remember this is a free tour based on tips- pay for the quality of the tour- not to put the people taking it under pressure.