Response from Red Umbrella Tours Helsinki
Hello Rachel! It seems you may have turned up to the wrong place for the Christmas free tour. A group of 25 people managed to find the guide.. There is a small Christmas market at the Havis Amanda statue, so perhaps the group were standing behind a stall (you can see our photos). We would recommend therefore to look around the stalls to find the guide and group - It is a very small area, only about 50 metres. :)
We hope that you had a nice time in Helsinki none-the-less and if you are still here today then of course you are more than welcome to join!
