I am an Official Local Guide for Lisbon and surroundings.
I organize walking city tours: of course, we cover all the “musts” without overlooking what makes Lisbon so special: art and history in perfect harmony, as well as color, light and "joie de vivre".
I pride myself on offering a quality, professional service for interesting, informative and fun/entertaining visits.
The guy did not show up, and did not call. Few hours prior to the tour I had received email confirming that the tour will take place. Not happy.
Response from Luis:Thank you for your constructive criticism... In fact it was Christmas eve and Christmas day. This is a Christian country and that season is very family-oriented and not the best for hiring last minute services especially of the "free" kind. I ("the guy") never confirmed my presence and I spoke with you on the phone and I told you that I wasnt able to do it. However the guy understands your frustration and is sorry you feel that way. Happy 2019!