Free walking tour "L'essenza di Saragozza"

Hello there. I would like to respond to this review point by point: - 1 I attended the meeting point. It was at 115 Cesar Augusto Avenue. In the tour description, it clearly states that the meeting point is 115 Cesar Augusto Avenue and that I would be holding a sign with the face of a red lion. And indeed, I was at 115 Cesar Augusto Avenue with the sign depicting the face of the red lion. The statue where you were waiting was in front of that address. I didn't know what you looked like, but you could have known that I was the tour guide because I was holding the sign as I said I would. - 2 Secondly, I responded immediately to both your message and the message from the other two tourists asking where I was. - 3 I have no problem doing free tours for small groups. In fact, I have guided thousands of free tours for just one person through this platform. Some of those individuals I have guided on free tours with only one attendee have expressed their gratitude through reviews. However, it seems that you have only read the reviews that reinforce the idea you want potential clients to have about me. - 4 And yes, there have been occasions when I haven't attended a tour. Three times out of probably 600 tours I have guided in the last 2 years. I'm not perfect, and I acknowledge that. But in this instance, I did attend, which is why I felt it necessary to respond to your unjust criticism with arguments, something I didn't do when I actually failed and had no arguments. That being said, I hope you never have to experience such a terrible situation in the future. Best regards, Archie