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Giovanni was nice but the tour contained almost no history, more like a friend walking you around town than an actual tour guide. In my mind it was a waste of time. I think Giovanni should take some other tour guides in other city to feel how the atmosphere should be. Another thing he needs to think about it the volume in his voice, and where people are. He was most of the time walking and talking at the same time, the streets of Genova are very small so it would almost always be only one person next to him that could hear what he said. It was like he was talking right into the air just to himself. The guide also didn’t seem very prepared. Even though he says he studied English at the university and works as a translator he spent a lot of time looking for words and phrases. I believe this was more due to lack of planning than an actual language problem. So things Giovanni needs to think about; Don’t walk and talk at the same time, walk and gather the group up at a good location where everyone can hear AND see you. Talk louder and clearer. Incorporate more actual historical facts and statistics, people who just wanna walk around can do that perfectly fine by themselves these days due to google maps. Practice what you are going to say on the tour BEFOFE the actual tour.
