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Would love to write a good review, however no one ever showed up. The meeting point in the tour description and in confirmation email was at the escalators which I found no problem. As I was on my way, I got an email saying they would meet me at the subway station which is a 30 minute walk away. I replied saying I was at the escalators already so they said to meet at a cafe near there and the staff would help me. I found it no problem and sure enough they knew Juan, told me he was out of town, so I ordered a beer assuming whoever was emailing me from Juan's account was on the way. Sent a few more emails, no reply so just left after 40 minutes and walked around on my own.