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Ratings (14)

Archie

1 Tour di Archie

Ratings (14)

Tiffany
21 Apr 2024 New York
Prenotazione verificata
Viaggiato in coppia - Apr 2024

Archie was very knowledgeable and gave us a great tour of Nassau. We were impressed by the level of planning for each stop of our tour and how much he was able to share about the history of the island. Highly recommend this tour to others!

Risposta di Archie:
Hi Tiffany, Thanks so much for your review. I'm so happy you chose me and enjoyed your free snack. I love hosting my guest like yourself and it's a pleasure to meet new people.
Jeanette
29 Feb 2024 Elizabeth
Prenotazione verificata
Viaggiato in gruppo - Feb 2024

Tour was cancelled. Archie did get in touch with me to inform me and made suggestion for another tour. Unfortunately, no other tours available.

Risposta di Archie:
Hi Jeanette, I appreciate your honesty. I'm working every day to improve my services. Right now I'm experiencing staff issues so I pulled Monday-to Friday tours until I can fix this. Unfortunately your tour was booked during this transition and I couldn't get a replacement in time. I work very hard to build my brand and every issue like this is upsetting and is a huge issue for me. So right now were on only on the weekends until further notice. I thank you for understanding the situation and know I'm working to minimize problems like this from happening again.
Jackie
16 Feb 2024 Wildwood
Prenotazione verificata
Viaggiato in gruppo - Feb 2024

Though I booked weeks in advance the guru didn’t show up so after 20 minutes of waiting I contacted him to let him know we were waiting (the 4 of us ) and 6 others who joined us from our ship. He said that he tried to contact me but I only saw a message he left 10 minutes before start time that he cancelled the tour. We were disappointed so I found a walking tour online same as the gurus and led it myself, reading aloud to everyone. We saved a few hundred dollars which we used for lunch. I wouldn’t recommend this person.

Risposta di Archie:
Hi, Jackie. One of the most difficult things in life is to make things run smoothly all the time. I reached out to you 3 days in advance of the tour to let you know that the tour was cancelled for difficult circumstances. Unfortunately, you told me that the ship didn't have Wifi etc and also Guruwalk's website is not the best technology so the messages I sent to you didn't reach you through this channel. I want you to know I tried everything I could to get you the information to prevent this from happening. If you check your What's App you will see multiple phone calls, at least 10 calls from me. But in any event, you didn't hear from me. I am passionate about tourism and also building a great organization built on hospitality so your experience does concern me. I will do more on my end to minimize these kinds of circumstances. Hopefully if you even visit Nassau again you will remember this message and reach out to me. I will definitely make up for this one bad experience. I hope your group enjoyed your vacation nonetheless. Once again, my sincerest apologies!
mario
05 Feb 2024 Piracicaba
Prenotazione verificata
Viaggiato in gruppo - Jan 2024

Esperamos 30 minutos en el punto de encuentro, la estatua de Victori Rex, pero nadie aparecio.

Risposta di Archie:
Mario. Sorry for your experience. Quinn was there but said that he couldn't locate you. I asked him to stay 15 minutes and ask around but unfortunately he couldn't find you. So sorry for your experience.
Camila
10 Jan 2024 Fortaleza
Prenotazione verificata
Viaggiato in coppia - Jan 2024

Excellent walking tour to have a good overview of Nassau! Quinn is very knowleadgeable!

Risposta di Archie:
Hi Camila! Thanks so much for this review! This must be the fastest review we ever got. This is Archie by the way. I'm so glad Quinn was able to deliver the best tour to you and your party. We just want to make sure everyone has a great time with us here in Nassau. I also hope you enjoyed your free seafood snack provided by us. I'll see you the next time you're in Nassau. Your review means a lot and it validates us out here to other travellers who need your review. I'll see you around the next time you're in Nassau. Nassau has so much to offer and I'm glad we could help.

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Tour a Nassau
Ratings (14)

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