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Booked with Zaim the night before our tour and so glad we did, his prompt response to a direct message gave me confidence that everything was in order. As a family of five, two adults and three children, youngest being just six, we were delighted to learn that due to cancellations we had him all to ourselves. Zaim kindly tailored the suggested route to fit our plans which was ideal. We simply could not have hoped for better. Zaim is clearly knowledgeable, considerate at all times, welcoming and a real gentleman. For anyone wanting to get a quickish overview of the Medina this is the perfect tour, we saw sights we would never have come across and with handy directional hints you can then revisit the labyrinth at your leisure with confidence. Thanks for a great morning Zaim!