Risposta di Ecomapu:
Dear Erick,
Thank you for taking the time to share your feedback regarding Krishna's Free Tour. We truly value all our participants' opinions, as they help us to continuously improve our tours and the experience we offer.
We noted your 3-star rating and the specific comments about "Communication," "More interesting data/information," "Improve the language," "More varied," and "More information." We are sorry to hear that the experience did not meet your expectations on these points.
Krishna is an outstanding professional who consistently receives 5-star reviews for her passion, knowledge, and ability to connect with diverse groups of people. For instance, we were delighted to see that another participant on the very same day rated the tour as "excellent" with a full 5 stars.
We take your feedback seriously and will review the structure of the tour to see how we can better integrate more varied and interesting facts and ensure the language and communication are as clear and engaging as possible for all visitors. Providing in-depth information is always a high priority for us.
It's possible the tour simply didn't align with your personal preferences or specific level of interest, and we genuinely regret that this was the case. We hope that despite this, you still enjoyed your time in our city.
We are committed to offering high-quality, memorable experiences, and we hope you might give us another chance in the future.
Best regards, Cristian U.
