Pedro Henrique - Stadtführer in Belo Horizonte

Thank you for your feedback. I’m sorry for the inconvenience you experienced, however I would like to clarify some important points. I did make multiple attempts to contact you prior to the tour, including reaching out by phone, but unfortunately I did not receive any response. As I did not receive confirmation from your side, I understood that the tour would not take place. Clear communication is essential for these tours to run smoothly, especially to ensure that all participants are properly coordinated. That being said, I regret that this situation led to a negative experience for you. I always strive to be reliable and professional, and I will continue improving my communication process to avoid any misunderstandings in the future. I remain available should you wish to reschedule or give the experience another opportunity.