Andalucia Geographic

Dear Jacob, Thank you for taking the time to share your feedback with us regarding your recent bike tour experience. We sincerely apologize for any disappointment you encountered during the tour. You have to mind that compared to a walking tour, the stops on a bike tour may be shorter, leading to a different pace and level of interaction. We regret that this aspect did not meet your expectations. Additionally, we acknowledge the challenge of language barriers, especially when expecting a tour in French and encountering difficulties in communication. Your feedback regarding the limited commentary and interaction at Sevilla's major monument sites is invaluable to us. We continuously strive to enhance the quality of our tours and provide enriching experiences for our guests. Rest assured that your comments have been shared with our team for internal review and improvement. We are committed to addressing these issues to ensure that future tours meet the standards of excellence that we aim for. We genuinely appreciate your feedback and the opportunity it provides us to improve our services. Should you decide to give us another chance, we would be delighted to offer you a more fulfilling experience on one of our tours.