Nati - Guida turistica a Lisbona

Hi Miss Sophia! Unfortunately, circumstances beyond our control have occurred and we have to cancel the tour in advance. The maximum time to notify customers of any changes or cancellations is 1 hour in advance, and we notified them that the tour would not take place 1:15 in advance. All of our tour reviews are 5 stars. Unfortunately, all of the bad reviews we have are from people like you who did not take the tour and were still notified within the required time frame. And I tell you, we would accept any bad review if it was about the tour, but a review saying that they were not satisfied because we gave them 1:15 in advance (the accepted time frame)? Look, this type of review tarnishes our excellent work. I hope you have a great day.