ESTAFA. El tour de Oxford. Cuando llega la hora , si ven que no se ha apuntado mucha gente pues te dicen que no sale. Te dejan plantada y les da igual que hayas dejado de hacer cosas para estar a esa hora allí o no. Solo te dicen que lo sienten. Y he leído más comentarios sobre este tema. Así que yo no perdería el tiempo en hacerlo.
Risposta di Footprints:
Hi Elena,
As we explained very clearly yesterday to you and the other customers, the reason the tour was not running was because the guide's 1-year-old daughter had fallen down the stairs and had to go to hospital. I apologised profusely and was glad to see that the other customers were understanding of the situation. We're all disappointed that you feel hard done by, and I apologise for you having your time wasted.
