• Please read the meeting point instructions in advance. It is the responsibility of all visitors to be at the meeting point 10 - 15 minutes before departure. Guests arriving after departure cannot be accommodated, & missed tours or tickets cannot be refunded. • Large bags, backpacks, luggage, umbrellas (if exceeding 55 cm x 35 cm x 20 cm), tripods, strollers and baby carriers cannot be brought into the Palace of Versailles. In general, any items exceeding 55 cm x 35 cm x 20 cm are not permitted • We will be subject to a security check at the entrance to all sites. Depending on the volume of visitors, we may have a short wait in the security line. • We regret that we are unable to accommodate guests with wheelchairs or any walking impairments that require special assistance on our group tours. We are also unable to accommodate strollers or baby carriages. • The sites we visit on our tours are among the most popular in the world. Please be aware that some locations may be unavoidably busy during standard hours/high season. • We will do everything within our power to ensure timings and itineraries are respected, however, due to issues beyond our control, timings and sites are subject to last-minute changes on rare occasions. • Photography and filming is strictly prohibited in the temporary exhibition rooms. • The Gardens of Versailles is included in this tour, but as a self-guided experience. Your guide will share helpful tips, then leave you to explore independently.