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Richard è una guida turistica di Londra di grande esperienza che ha lavorato nel settore per 25 anni. Ha iniziato lavorando per i palazzi reali storici con sede a Hampton Court Palace prima di diventare una guida con The Original London Tour (ora Toot Bus) e successivamente un manager di guide per Tour d'oro. La sua carriera lo ha visto lavorare in molte delle principali attrazioni di Londra, tra cui il London Film Museum, il Tower Bridge Museum, un lungo periodo al tour degli studi di Harry Potter e persino allo stesso Buckingham Palace. La sua variegata carriera lo ha visto lavorare anche per Merlin Entertainments (la società che possiede e gestisce The London Eye, Madame Tussauds, Sealife ecc.) City Cruises e unire la sua passione per lo sport e in particolare per il calcio per lavorare come guida al Chelsea FC, West Ham Tour dello United FC e dello stadio di Wembley. Negli ultimi 4 anni Richard ha organizzato free walking tour indipendenti per piccoli gruppi tramite Guruwalks, utilizzando la sua vasta passione per Londra, la sua profonda conoscenza ed esperienza per dare vita a Londra per migliaia di visitatori felici ogni anno.
Richard was knowledgeable and interesting. The tour was just the two of us so we were able to get all our questions answered. Very enjoyable and feel like we learned a lot about “the other side”
I was disappointed that the guide was late in arriving saying the ‘usual Monday morning delays’ were to blame. Then he wasn’t sure what access there would be to the Mall following yesterday’s marathon. From Trafalgar Sq to the Palace we had a two min hurried talk about a statue near Trafalgar Sq then a lot of hurried walking to catch up time. It was then decided we would not be able to access St James’s Palace to watch the horses and bands so the group were hurried on to another point. We left the group at this point and were sorry we had wasted the time walking to Trafalgar Sq and back to the Palace by which time it was packed with tourists and we couldn’t get anywhere near a viewpoint where we could see the guard change. I think the guide should have firstly been on time especially if he knows there are ‘the usual Monday morning’ delays and secondly he should be aware of the access to the Mall post marathon. In my opinion this tour should not have operated today as he stated from the outset that we wouldn’t be able to do parts of it. Very disappointing as we could have stood at the palace ourselves and seen much more. We done this tour two years ago and it was excellent which is why we booked to do it again. Unfortunately it fell far short of what we expected. I messaged the day before with a query which was not replied to. All in all very disappointing and we missed our only opportunity to see the changing of the guard. If the main parts of the advertised tour that people sign up to are not available then people should be informed so they can make a choice whether they still want to attend or not.
