×
Richard is a vastly experienced London Tour Guide having worked in the industry for 25 years,
He started out working for Historic Royal Palaces based at Hampton Court Palace before becoming a guide with The Original London Tour (now Toot Bus) and later a guide manager for Golden Tours.
His career has seen him work at many of London’s major attractions including The London Film Museum, The Tower Bridge Museum, a long stint at The Harry Potter studio tour and even at Buckingham Palace itself.
His varied career has also seen him working for Merlin Entertainments (The company who own and run The London Eye, Madame Tussauds, Sealife etc) City Cruises and combine his passion for sports and particularly Football to work as a guide at Chelsea FC, West Ham United FC and Wembley Stadium tours.
For the past 4 years Richard has been running independent small group walking tours via Guruwalks, using his vast passion for London, deep knowledge and experience to bring London to life for thousands of happy visitors every year.
Richard was knowledgeable and interesting. The tour was just the two of us so we were able to get all our questions answered. Very enjoyable and feel like we learned a lot about “the other side”
I was disappointed that the guide was late in arriving saying the ‘usual Monday morning delays’ were to blame. Then he wasn’t sure what access there would be to the Mall following yesterday’s marathon. From Trafalgar Sq to the Palace we had a two min hurried talk about a statue near Trafalgar Sq then a lot of hurried walking to catch up time. It was then decided we would not be able to access St James’s Palace to watch the horses and bands so the group were hurried on to another point. We left the group at this point and were sorry we had wasted the time walking to Trafalgar Sq and back to the Palace by which time it was packed with tourists and we couldn’t get anywhere near a viewpoint where we could see the guard change. I think the guide should have firstly been on time especially if he knows there are ‘the usual Monday morning’ delays and secondly he should be aware of the access to the Mall post marathon. In my opinion this tour should not have operated today as he stated from the outset that we wouldn’t be able to do parts of it. Very disappointing as we could have stood at the palace ourselves and seen much more. We done this tour two years ago and it was excellent which is why we booked to do it again. Unfortunately it fell far short of what we expected. I messaged the day before with a query which was not replied to. All in all very disappointing and we missed our only opportunity to see the changing of the guard. If the main parts of the advertised tour that people sign up to are not available then people should be informed so they can make a choice whether they still want to attend or not.
