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The app says to show up 10 mins before the start time. I was there even before. Never saw a guy with an orange shirt. While waiting for Britt to show up, exactly at 10am, another guy, Filip, showed up. Assuming they might be of the same group, I asked him if I was part of his tour, he says no and sends me to a different place in Union Square to look for Britt. I texted Britt, he replied around 10 mins later saying that he actually works with Filip so I should join his group. So, in summary: Britt never showed up Filip showed up just at the start time, not 10 mins before as one would asume based off the instructions we receive via email Filip mislead me Britt replied late. Very very unprofessional. NOT recommend
We had a wonderful tour around San Francisco. I have taken a bunch of walking tours in different cities, but this one was completely different. We were provided with a lot of information and the places we visited were incredible. Great work from our guide (unfortunately I don't remember his name), he did an incredible job.
