Ratings (104)

Jan

Jan has spent time living in Thailand and Japan and is now back in Singapore with fresh eyes (and ears) for anything pertaining to Singapore's history, culture and the arts. As someone who鈥檚 travelled extensively, his cultural sensibilities extend beyond the shores of this little red dot. He enjoys answering questions and sharing his honest perspectives of Singapore.

A fervent believer of the need to minimise our footprint during our short stay on this lovely planet, Jan is never found without his reusable bowls, cups and utensils that he faithfully carts around. Join him on a tour and see how he tries to keep green when showing local and foreign visitors around!

1 Tour of Jan

Ratings (104)

Modesto
29 Sep 2023 Alicante
Verified booking
Travelled alone - Sep 2023

A pesar de que mi ingl茅s no es muy bueno me Jan se esforz贸 en sentirme c贸modo y atento en todo momento a cualquier sugerencia, Gracias 馃檹

Nives
26 Sep 2023 Hasselt
Verified booking
Travelled alone - Sep 2023

Karen
26 Sep 2023 Leeds
Verified booking
Travelled in group - Jul 2023

Jan didn鈥檛 turn up, he informed us after we鈥檇 got taxis that he wouldn鈥檛 be doing the tour We waited in the rain. He should have given more notice

Response from Jan
Thanks Karen for the review. To put things into perspective, firstly this is a free walking tour that informed everyone not once, not twice but three times that in bad weather we will cancel the tour to avoid a bad tour experience. Which was cancelled as the weather was terrible. It is extremely unfair for anyone to put a review in place with no way for us to present the TRUTH. Finally, a successful free walking tour experience depends on responsible attendees and tour guides. While Tour Guides are expected to work hard to ensure their tour experience is great, it is impossible for us to ensure reasonable attendees who bother to read messages properly and not act like victims. It is extremely sad to write such a defensive reply and I am VERY serious when I say we are most happy to print out a full list of exchanges to prove our innocence. Finally, it is really easy for irresponsible reviews to be written as this is a free platform, however, I make a living through this work and judging from the hundreds of 5-star reviews our experience has garnered proves our point.
Yvonne
26 Sep 2023 Birmingham
Verified booking
Travelled in group - Jul 2023

Just because it was raining,Jan cancelled the tour,after we had arrived at meeting point, very unprofessional

Response from Jan
Thanks Yvonne for the review. To put things into perspective, firstly this is a free walking tour that informed everyone not once, not twice but three times that in bad weather we will cancel the tour to avoid a bad tour experience. Which was cancelled as the weather was terrible. It is extremely unfair for anyone to put a review in place with no way for us to present the TRUTH. Finally, a successful free walking tour experience depends on responsible attendees and tour guides. While Tour Guides are expected to work hard to ensure their tour experience is great, it is impossible for us to ensure reasonable attendees who bother to read messages properly and not act like victims. It is extremely sad to write such a defensive reply and I am VERY serious when I say we are most happy to print out a full list of exchanges to prove our innocence. Finally, it is really easy for irresponsible reviews to be written as this is a free platform, however, I make a living through this work and judging from the hundreds of 5-star reviews our experience has garnered proves our point.
Karen
24 Sep 2023 Manchester
Verified booking
Travelled in group - Jul 2023

Jan cancelled the walk at very short notice. My friends and I were already at the meeting point when we heard it was cancelled. Jan didn't even bother telling most of us that he had cancelled it. To add insult to injury, he marked me as a no-show when it was him who didn't turn up!

Response from Jan
Thanks Karen for the review. To put things into perspective, firstly this is a free walking tour that informed everyone not once, not twice but three times that in bad weather we will cancel the tour to avoid a bad tour experience. Which was cancelled as the weather was terrible. It is extremely unfair for anyone to put a review in place with no way for us to present the TRUTH. Finally, a successful free walking tour experience depends on responsible attendees and tour guides. While Tour Guides are expected to work hard to ensure their tour experience is great, it is impossible for us to ensure reasonable attendees who bother to read messages properly and not act like victims. It is extremely sad to write such a defensive reply and I am VERY serious when I say we are most happy to print out a full list of exchanges to prove our innocence. Finally, it is really easy for irresponsible reviews to be written as this is a free platform, however, I make a living through this work and judging from the hundreds of 5-star reviews our experience has garnered proves our point.

Destinations where Jan offers tours

Ratings (104)