Jan

Thanks Karen for the review. To put things into perspective, firstly this is a free walking tour that informed everyone not once, not twice but three times that in bad weather we will cancel the tour to avoid a bad tour experience. Which was cancelled as the weather was terrible. It is extremely unfair for anyone to put a review in place with no way for us to present the TRUTH. Finally, a successful free walking tour experience depends on responsible attendees and tour guides. While Tour Guides are expected to work hard to ensure their tour experience is great, it is impossible for us to ensure reasonable attendees who bother to read messages properly and not act like victims. It is extremely sad to write such a defensive reply and I am VERY serious when I say we are most happy to print out a full list of exchanges to prove our innocence. Finally, it is really easy for irresponsible reviews to be written as this is a free platform, however, I make a living through this work and judging from the hundreds of 5-star reviews our experience has garnered proves our point.

Thanks Yvonne for the review. To put things into perspective, firstly this is a free walking tour that informed everyone not once, not twice but three times that in bad weather we will cancel the tour to avoid a bad tour experience. Which was cancelled as the weather was terrible. It is extremely unfair for anyone to put a review in place with no way for us to present the TRUTH. Finally, a successful free walking tour experience depends on responsible attendees and tour guides. While Tour Guides are expected to work hard to ensure their tour experience is great, it is impossible for us to ensure reasonable attendees who bother to read messages properly and not act like victims. It is extremely sad to write such a defensive reply and I am VERY serious when I say we are most happy to print out a full list of exchanges to prove our innocence. Finally, it is really easy for irresponsible reviews to be written as this is a free platform, however, I make a living through this work and judging from the hundreds of 5-star reviews our experience has garnered proves our point.

Thanks Karen for the review. To put things into perspective, firstly this is a free walking tour that informed everyone not once, not twice but three times that in bad weather we will cancel the tour to avoid a bad tour experience. Which was cancelled as the weather was terrible. It is extremely unfair for anyone to put a review in place with no way for us to present the TRUTH. Finally, a successful free walking tour experience depends on responsible attendees and tour guides. While Tour Guides are expected to work hard to ensure their tour experience is great, it is impossible for us to ensure reasonable attendees who bother to read messages properly and not act like victims. It is extremely sad to write such a defensive reply and I am VERY serious when I say we are most happy to print out a full list of exchanges to prove our innocence. Finally, it is really easy for irresponsible reviews to be written as this is a free platform, however, I make a living through this work and judging from the hundreds of 5-star reviews our experience has garnered proves our point.