Oltrarno Tour - Guía turístico en Florencia

Hello Marty! Thank you for your visit and for your honesty. We are very sorry for the technical issue with the audio during the tour and that because it could not be heard well, what was being said could not be understood. We assure you that this was just an isolated incident that does not reflect the usual quality of our tours at all. In these wireless systems, sometimes a component —whether it is the transmitter, the microphone, the receivers, or the earphones— can fail due to interference or battery without the guide realizing it at the moment. That is why we always appreciate being notified on the spot, as the guide carries spares and would have solved it immediately by changing the equipment. We greatly appreciate your trust and your feedback, and we sincerely hope to have the opportunity to welcome you back in the future to provide you with the excellent experience you deserve.